We hold group meetings at least once a month at The Carer’s Centre Portsmouth. Our next meeting is on: 5 May 2026 at 7:00 pm

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Terms and Conditions

Rebound Carers Support Group (Registered Charity No. 1169310)

Last updated: 19 May 2026

1. About This Document

These terms and conditions govern your use of the Rebound Carers Support Group website. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our website.

Rebound Carers Support Group is a registered charity (Charity No. 1169310). Registered address: Station House, 50 North Street, Havant, Hampshire, PO9 1QU. Operational address: The Carer’s Centre, 117 Orchard Road, Portsmouth, PO4 0AD.

Contact: enquiries@reboundgroup.org

2. Use of This Website

You may use this website for lawful purposes only. You must not:

We reserve the right to restrict or terminate access to the website at our discretion and without notice if we believe these terms are being breached.

3. Website Content

Accuracy and Completeness

The content on this website is provided for general information and awareness purposes only. While we endeavour to keep information accurate and up to date, we make no warranties or representations — express or implied — about the completeness, accuracy, reliability, or suitability of any information on the website.

Content relating to addiction, caring, and wellbeing is provided for general guidance only and does not constitute professional medical, therapeutic, or legal advice. You should always seek appropriate professional advice for your specific circumstances.

Downloadable Resources

We may make resources available for download from this website, including guides and information documents. These are provided free of charge for personal, non-commercial use. We do not warrant that downloadable resources are free from errors or that they are suitable for any particular purpose. You download and use these resources at your own risk.

External Links

Our website contains links to third-party websites, including our Facebook page and YouTube content. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Linking to a third-party website does not imply endorsement.

4. Intellectual Property and Copyright

All content on this website — including text, images, graphics, video content, and downloadable resources — is owned by or licensed to Rebound Carers Support Group unless otherwise stated.

You may:

You must not:

To request permission to use our content, please contact us at enquiries@reboundgroup.org.

5. Limitation of Liability

To the fullest extent permitted by law, Rebound Carers Support Group excludes all liability for:

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

We are a small charitable organisation providing a free information resource. Our website is provided in good faith and on an ‘as is’ basis. We do not accept responsibility for the actions of third-party service providers whose services are integrated into our website.

6. Contact Forms and Communications

When you submit a message through our contact form, you are communicating directly with volunteers and trustees of Rebound. We will endeavour to respond within a reasonable timeframe but cannot guarantee response times.

We are not a crisis service. If you or someone you know is in immediate danger, please contact the emergency services on 999. For urgent mental health support, please contact the Samaritans on 116 123 (free, 24 hours).

7. Mailing List

By signing up to our mailing list, you consent to receiving occasional updates and newsletters from Rebound Carers Support Group. You may unsubscribe at any time by contacting us at enquiries@reboundgroup.org. We will not share your email address with third parties. Please refer to our Privacy Policy for full details of how we handle your data.

8. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these terms by reference. Please read these documents carefully.

9. Website Availability

We aim to keep the website available at all times but we do not guarantee uninterrupted access. We may suspend, withdraw, or restrict access to all or part of the website for operational or maintenance reasons without notice.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these terms from time to time. When we do, we will update the date at the top of this document. Continued use of the website after changes are made constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these terms, please contact us:

Rebound Carers Support Group (Registered Charity No. 1169310)

The Carer’s Centre, 117 Orchard Road, Portsmouth, PO4 0AD

Email: enquiries@reboundgroup.org

Jennifer

I first came to Rebound seeking support during a particularly challenging time with a family member. What I found was more than just help; it was a warm, welcoming community built on empathy and genuine care. Rebound provided a safe, non-judgmental space where I could process my feelings, and crucially, realise I wasn’t alone in experiencing sadness, guilt, and trauma. This group became a true ‘godsend,’ guiding me through dark times and helping me to see a path forward.

Last year, I was invited to become a Trustee, an opportunity I embraced to give back the same profound support and respect that Rebound so generously offered to me.

I have extensive professional experience in supporting vulnerable individuals in the community. I live in the Portsmouth area and enjoy spending time with my family and socialising with friends.

Lynn

Lucy

Social Media Co-ordinator

This website is managed on behalf of Rebound Carers’ Support Group by Lucy Greenlees, who also manages the Rebound Facebook and X pages.

Lucy is a digital marketing consultant specialising in social media strategy and management. More details can be found on her own website:

www.lucygreenleesdigital.com.

Roger

Born, raised and educated in Portsmouth I am a Registered Mental Health Nurse and have been since 1991. I have managed local mental health and substance misuse services for Solent NHS Trust and am currently working for the Trust on an ad hoc basis conducting Serious Incident Investigations.

I am a father of two grown up children and a user of local health and social care services. I applied and was successfully interviewed for the Interim Healthwatch Portsmouth Board, and have now been elected to the Healthwatch Portsmouth Board, currently nominated by my peers and I am the Vice Chair.

I have had many years’ experience of local health matters from providing and managing services plus more recently after my retirement as a user of health and social care services.

I have a passion for Equality and Diversity, and chaired the Trust group for many years.

I am a Trustee of Rebound Carers’ Support Group plus Vice Chair of my GP Surgery Public Participation Group (PPG).

Shannon

Shannon has a background in the field of Public and Sexual Health and has worked alongside an array of communities over the last fourteen years or so.  Shannon has a huge passion for supporting and enabling people to lead healthy and fulfilling lives, and has a particular passion in facilitating positive educational sessions with Children and Young People with regards to Relationship and Health Education.

Shannon is keen to support Rebound and the positive work that they do, hence why she has become our newest Trustee.

Alan

A lifelong resident of Portsmouth, I am a retired Electronic Engineer having worked in diverse areas from Computers and Military Communications to Hearing Instruments and Electronic Security.

I first got involved with Rebound around 12 years ago when I took my wife along to the Support Group. She was at an all-time low due to addiction in the family. Rebound has proved to be a ‘lifeline’ providing understanding and empathy in a non-judgemental form.

I have offered my services here to strengthen the group and am honoured to have been elected.

Patricia

My early adult working years were spent in Customer Service until I left to have my family. Then followed many years of freelance Market Research interviewing (one of those annoying people with a clipboard!) which I could work around my family responsibilities.

 

I don’t remember how I found Rebound, but I know it proved to be an absolute lifeline for me. I was at my wit’s end with my son’s behaviour, which had gradually got more aggressive due to drug addiction. From my very first meeting I felt a weight had been lifted off my shoulders. To finally be in a safe and welcoming environment, where everyone understood exactly what I was feeling and to know I was not alone was such a massive relief. Sometimes I would cry, sometimes I would vent the frustration and anger I felt for my son’s situation but always I felt better after being there. I am so grateful for all the support and understanding offered over the years and feel sure that Rebound saved my sanity. I have been attending the group since its conception and gradually I accepted that there was nothing I could do to alter my son’s life and only he could make the changes.  

 

Sadly, my son lost his battle with addiction and passed away nearly 4 years ago. I have still carried on attending Rebound hoping my experiences may help others. In 2024 Lynn decided to step down from Chairing Rebound and take a much-deserved retirement. It was suggested I take over the role and I hope to carry on helping other families and I like to think of it as a fitting legacy for my late son…

Dave

I have an extensive background in the Gas Industry as an apprentice and joined Highbury College in 1967 as a Lecturer, teaching and assessing students 16-80 to this day 2018.

I became a member of Rebound in 2008, when my wife was in an alcohol detox programme and is now in recovery these last nine years. I have been a regular member from the beginning, and the support and guidance I have received from the Group and Trustees has helped me a great deal to be able to cope, even though my wife is still in recovery – thank goodness!

I was asked to become a Trustee when Rebound obtained Charity status, which I accepted as an honour, in the hope that my journey through the ups and downs of addiction to eventual recovery may help other carers to cope and see that there is a light at the end of the tunnel!

Terms and Conditions